Our Functional Consultants are able to maintain Microsoft Dynamics CRM platform and applications; implement configuration changes; and provide support and training to users, including company executives. Participate in evolving the existing system as business needs change.
Responsibilities:
- Maintain and configure Microsoft Dynamics CRM and related CRM systems on a day-to-day basis, including, but not limited to:
- Maintain critical data, including the removal/merging of duplicate records
- Update users’ lists, security profiles, and access rights for users
- Implement reports and dashboards
- Implement enhancement requests for view changes, new fields, etc.
- Assist with integration of CRM with other business systems and applications used in the
- Troubleshoot and resolve user issues in a daily support capacity
- Test enhancements and bug fixes; coordinate user acceptance, regression and integration testing; make changes and corrections as needed
- Work directly with our Microsoft Dynamics development team to coordinate the implementation of new CRM functionality
- Become the expert and administrator for all existing reports and dashboards, and work with users and management to develop and launch new reports and dashboards
- Involved in post-implementation support and maintenance of the applications
Requirements:
- You have a Bachelor or Master degree
- 2-3 years’ experience administering Microsoft Dynamics CRM
- Ability to work in a fast-paced, team environment
- Excellent oral, written, and customer relationship skills
- Strong interpersonal skills and ability to relate to and interact with a wide variety of users, including senior management
- Familiarity with relational databases and related concepts
We offer you an attractive package including:
- A full-time job with real possibilities of evolution
- A nice company car with a fuel card
- A smartphone with an all-in communication pack
- A professional laptop with latest OS and software versions