Productivity features New user Guide tailored for the user (role) Collaboration gets better with Office 365 Groups enhancements (CRM Online) See our previous blog post Email signature (web client) Add a professional touch by adding an email signature. Service features Manage project-based sales with project service capabilities (CRM Online) Estimate, quote, and contract work Plan and assign resources Enable team … Continue reading What’s new in Microsoft Dynamics CRM 2016 SP1