We’re proud to share that Business Elements Reply has been named a Microsoft Frontier Partner! This designation is awarded to a select group of partners who are leading the way in helping customers use AI to transform the way they solve business challenges.  

Microsoft describes Frontier Partners as those “setting the pace for what’s next” through an AI-first, human-led approach. As a Frontier Partner, we are helping our customers become Frontier Firms, organizations that adopt AI-first strategies to drive innovation, scale faster, and lead in their industries.  

What this means for your business

Becoming a Frontier Firm means transforming into an AI-first organisation, where human expertise and AI agents work together to deliver speed, innovation, and resilience. For clients, this is about embedding intelligence into every process, not just adopting tools.

What This Looks Like for Your Business

• AI Everywhere: Move beyond isolated pilots and integrate AI into core workflows—finance, operations, customer engagement, and compliance.
• Human-Agent Teams: Empower employees to manage AI agents that automate repetitive tasks, freeing time for strategic work.
• Scalable Innovation: Use AI to accelerate product development, personalise customer experiences, and modernise data landscapes.
• Responsible AI: Ensure governance, security, and compliance while adopting advanced AI capabilities.

How We Support Your Journey

1. Strategic Roadmap
   We help define an AI-first operating model tailored to your industry and business goals.
2. Rapid Deployment
   Through Microsoft Cloud and AI solutions—Dynamics 365, Power Platform, Azure AI—we enable quick wins and scalable adoption.
3. Copilot & Agent Enablement
   Introduce copilots and autonomous agents to automate processes and boost productivity.
4. Change Management & Skills
   Provide training and frameworks so your teams can confidently work with AI and manage cultural change.
5. Industry-Specific Accelerators
   Pre-built solutions for compliance, customer engagement, and operational efficiency to reduce time-to-value.

Our partnership with Microsoft has always been about building what’s next. Being nominated as part of Microsoft’s inner circle for AI Business Solutions is a strong recognition of the trust and momentum we have built together. It reflects Reply’s ability to move fast, adapt rapidly to new go-to-market models, and turn cutting-edge AI innovation into concrete business cases. Thanks to our end-to-end approach and deep industry expertise, we help our clients operationalize AI at scale and accelerate their transformation into truly intelligent enterprises.

Laurent Deramaix, CEO Reply Belgium & Global Alliance Partner