Business Elements announces strategic partnership with Solgari, the first all-channel communications solution to integrate with Dynamics 365

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Brussels & Dublin – 28th May 2020 – Business Elements and Solgari, the provider of the Dynamics 365 All-Channel Communications Solution, today announced their partnership to address the fast growing demand for flexible and scalable customer care solutions. The need for flexible and scalable customer care solutions and sales in Financial Services is driving  global demand for Microsoft Dynamics 365 …

Björn Laroy has been recognized as FastTrack Solution Architect

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Our consultant Björn Laroy has been recognized as one of 22 in the world FastTrack Solution Architects for Microsoft Dynamics 365 Customer Engagement. This prestigious recognition is conferred by the Dynamics 365 product engineering team for consistently exhibiting deep architecture expertise and creating high quality solutions for customers during Dynamics 365 FastTrack governed engagements. More information : About Björn …


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At Business Elements, the health and well-being of our employees, partners, customers remain our ultimate priority.We have put everything in place to limit a maximum the progress of the COVID-19, and instructed all our employees to follow the guidance shared by our customers and partners. We are monitoring the evolution of the situation at any time and take all necessary …

Microsoft GOLD Partner

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Business Elements is a Microsoft Gold-Certified partner  A Gold Microsoft Partner is a company which has reached the highest standards of Microsoft’s partnership program.  Achieving such a status means that Microsoft has recognised that the partner has: committed to collaborate and establish a close working relationship with Microsoft; reached a high level of technical expertise validated through rigorous and industry-recognized …

NEW CEO – Laurent Deramaix

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From 1st January 2020, Laurent Deramaix will be the CEO of Business Elements, the leading Belgian and Luxembourg supplier of Dynamics 365, Customer Engagement solution, Microsoft’s intelligent and integrated CRM / ERP platform. Previously, Laurent worked during 10 years for Microsoft where he took on the roles of Strategy & Operations Director and Microsoft Advertising Country Director and Business Applications …

Business Elements incentive

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This year’s incentive was in Marrakech. First day, we went direction Haut Atlas moutains to join Lalla Takerkoust lake where we had dinner under tent with folk shows. Second day, we discovered the Palmeraie in quads before going to the souks. Want to be part of our trip next year? Check our job offers and apply!

The Dynamics 365 for Marketing July 2019 update is rolling out now

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The July 2019 update of Dynamics 365 for Marketing is rolling out starting now! This update includes a few new features, plus plenty of performance and stability improvements. We’ll be rolling out the update on a region-by-region basis, and we expect it to be available to all regions by mid-July 2019. This update installs version 1.35.4825.0 of the Dynamics 365 for Marketing solution. …

What’s New for Dynamics 365 Resource Scheduling Optimization v3.0 Release

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We are excited to announce the general availability of Resource Scheduling Optimization (RSO) v3.0 release which includes maximize preferred resources, best Matching skill level, improved logic of handling conflicted bookings, and user experience improvements to easily re-rank objectives. We’ve added new capabilities and various usability, performance, and quality improvements. Below is a high-level list of features introduced in this release. …