The smart engine behind Brussels public housing services

Jumpstart

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Modernising public housing: for people, processes, and progress.

Modernising public housing: for people, processes, and progress.

Jumpstart is a modern, user-friendly solution tailored for Brussels’ Public Housing Companies (SISP). Developed in close collaboration with a SISP, it was built with the sector’s unique challenges and requirements.

Jumpstart covers it all: rental applications, allocations tracking, technical incidents, social support, and social rents calculation. It delivers a structured, intuitive platform that enhances daily operations while ensuring full compliance with legal and regional standards.

Powered by Microsoft Dynamics Customer Service, Jumpstart offers a secure, scalable foundation and provides a 360° view of tenants and housing units. It fosters better communication and coordination across departments, saving time and streamlining workflows for every stakeholder involved.

Key features

Track rental applications, manage allocations, handle incidents, and monitor social follow-ups, all in one place.

Get a complete, up-to-date overview of each tenant and housing unit to support better decision-making and service.

Ensure accurate, legally compliant rent calculations, adjusted to each tenant’s situation.

Easily connect with regional systems and ensure alignment with legal frameworks and digital standards.

User-friendly from day one and adaptable for the future, supporting teams of all sizes and digital maturity levels.

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