This interview features Lionel van Zyl, COO at Business Elements Reply, who shares his perspective on leadership, innovation, and the evolving dynamics of the tech landscape in Belgium. Originally recorded in French and transcribed here in English, the conversation offers an inside look at his day-to-day responsibilities, his contribution to the company’s strategic development, and his views on the acceleration of innovation versus the growing complexity of technology adoption.

Lionel also discusses what defines the working environment at Business Elements Reply, particularly in the context of its integration into the Reply group, and explains how Reply’s agile, collaborative culture is expressed through the projects he leads.

Watch the video to explore Lionel’s journey at Business Elements Reply.